That Time We Weren’t Booking

And How We Fixed It

filed in:

So many photographers think that it’s just them. It’s easy to think that way when you see people posting engagements left and right. I remember that feeling. A few years ago I was in the exact same place. The inquiries were coming in but the bookings weren’t. I remember thinking to myself “It would be better if the inquiries weren’t even coming in because then I would know that what I was doing was wrong!”.

My thought was, if people just aren’t finding my site, I could do an SEO overhaul or I could do some really strategic blog posts… but that wasn’t the issue. The issue wasn’t that I wasn’t getting inquiries… I was getting a TON of inquiries… over 30 a week actually. It was just crazy!! However, it tends to sting a little more when you get an inquiry and then never hear anything back after you send your pricing information.

My first reaction was that I needed to….

lower my prices.

That’s the thing EVERYONE thinks of first. It’s our default decision that we think is going to fix everything FAST! The reality is, that thought is just based in fear. It’s also irresponsible. Now I can say that because I lived through this!! I once was the photographer who hadn’t booked a wedding in 4 months and I was freaking out constantly!! I thought that lowering my prices would be the best way to get more clients but the reality was, I had raised my prices several months back but never did a SINGLE THING to enhance my client’s experience!

My challenge to you…. any of you who aren’t booking… is to avoid immediately jumping to the “I need to lower prices” option. Instead, take a DEEP look at your business…. every. single. part. What’s missing? What isn’t showcasing your value? Where is the disconnect happening? Where does the problem lie? For me, the problem was on PAGE 2 of my pricing guide.

I send my pricing information in a beautiful pricing PDF. Once I hit $3200 I realized that my pricing needed to be more professional than just pasting numbers into an email! So, I created a pricing guide that feels like an online magazine!! The problem was that the very first spread that my potential couples read was about my “PHILOSOPHY” and my “PROCESS”. All of a sudden it hit me like a ton of bricks! I had raised my prices MONTHS ago and yet my pricing guide was super impersonal on every level! It was professional but it didn’t provide a connection between the couple and us on any level!! The very first thing they were reading was so formal and life-less! So, I fixed it!

Now the second page of my pricing guide looks like THIS:

Pricing Kit_7793

I added a spread that is completely dedicated to showing potential clients that I care about having a personal connection with them! This was a MICRO CHANGE that produced a MACRO RESULT! That tiny little change led to responses from those inquiries! It wasn’t instant but gradually, we started having more and more feedback because people felt like they connected with us!!

After this experience, I realized that my entire pricing guide was actually a MICRO CHANGE that produced a MACRO RESULT. When you’re offering a service that is worth thousands of dollars, the way you present the pricing information MATTERS! I needed my pricing guide to look like it was worth just a much as my prices!! I also realized that there are very few photographers out there who have professional pricing guides and so I decided to not only allow photographers to have access to my wording and my pricing info, but I made my entire template available as well!!!

This is the the season when prices are raised and templates are created!! If you know that your pricing delivery doesn’t match the value of your work, lets get that fixed before wedding season picks up and you’re too busy to make it happen!!! If you’re struggling with this, lets CHANGE YOUR PRICING GUIDE TODAY!!! The KJ Pricing Kit comes with my very own pricing template and information but it also includes my “What You’re Worth” Ebook that can help you decide where you stand with your prices!

I hope everyone is enjoying this down time (if it’s your off season)…. but don’t just enjoy it, make the most of it! Make life a little easier and get rid of the hard part of creating a pricing guide! Templates are magical things!!

If you’re interested, CLICK HERE to learn more!

Pricing Kit_7792


Ps. Below are some examples of what other photographers have done with their very own pricing kits!!!!! It feels good to mark that task off the list!!

“I was really struggling to know how to price my wedding packages, and also how to deliver that information to my clients in a way that highlighted my worth and was easy to understand. Late one night, I sat in front of my computer, frustrated at my countless attempts to make it happen on my own. I finally decided to invest in Katelyn’s Pricing Guide, and the moment I opened the guide, I was flooded with relief and encouragement. I now have a pricing structure AND guide that I am confident in and proud of. The guide also gave me hope to push through my “dry spell” and stick up for what I’m worth. I love everything Katelyn comes out with, and the Pricing Guide was no exception!” – MEGHAN HARRISON Meghan Harrison

“I really feel like it elevates the value of my business! I love that the pricing guide provides you with solid information and bones to build your own personal investment guide experience for your client. I just adore how aesthetically pleasing it is! It’s a wonderful extension of your brand and a great way to set the tone with potential clients right from the start.” -BRIANNA WILBURBrianna Wilbur2

“I purchased Katelyn’s pricing guide template last year. I needed a more professional package to send to our brides when I was asking them to pay a premium for our services. I used to simply list pricing out and it was so impersonal and NOT pretty. NOW! Thanks to Katelyn, I have a gorgeous pricing guide to not only share our packages and prices but a way to share a little about Ben and I and our heart for our business. I love the layout, I love that it’s centered around the experience we give rather than the numbers. Our potential brides who nearly every time turn into #tarnobrides LOVE it. It’s impressive, it’s simple and you need it.”-BRITNEY TARNO

Britney Tarno


That time I WASN'T Booking and What I did to FIX it! By Katelyn James Photography

Check out all of our Ask Anything Posts, HERE!

Be sure to visit The Store, HERE!

For more educational content, visit The KJ Education Site, HERE!

For the secret behind every great business, see the Micro Changes, Macro Results blog post, HERE!


Thanks for reading!

— Katelyn

Introducing Everett Hill Alsop His Birth Story

It’s hard to believe I’m writing this… my fourth birth story in four years. I’ve given birth in 2017, 2018, 2019 and 2020. Just typing that makes me tired….. and so grateful…. unbelievably grateful.  These last four years have been the best and hardest of my life. We cherish being parents and welcoming a new baby is hands down the most incredible thing we have ever experienced in our 18 years together. I’m so excited to introduce you to our newest member of our family and tell you the story of how he came into this world!


Whether you’re brand new to business or have been in business for quite a while, this brand new Youtube video is for you! Michael and I, early on in our business, struggled to relinquish tasks to other professionals outside of our business. Really…. It was more of MY STRUGGLE than his.


Quick end-of-year tips from Michael!

Ask Anything

Student Spotlight December 2020

Welcome to December’s Student Spotlight!! It’s a new month and we have new photographers to celebrate!! I’m so thankful for them and for their willingness to give of their time and share their stories!!!


Tyler + Abby | Engaged A Washington DC Capitol Engagement Session

This shoot was supposed to happen about a month earlier on the exact day that leftover rains from a hurricane swept through Washington. I’m so thankful we rescheduled! Our reschedule date was absolute perfection! The temperature, the glow, the locations…. it was beautiful! Tyler and Abby’s outfit choices were wonderful and the leaves were full of color and still hanging on the trees.


When Michael and I were in our early years of dating, I would go on trips with his family for Thanksgiving and summer trips to West Virginia and I spent time with his cousins! “Bri-Bri” was so little! He’s the youngest of all of the cousins and it’s crazy to think that he’s old enough to be getting MARRIED! He’s actually older than we were when we got married!! We have known Shannon for years and we were THRILLED when we heard that Brian had proposed because we always hoped that would happen!!!


Brian + Shannon | Engaged Virginia Arboretum Engagement Session


KJ Student Spotlight November 2020

Maybe it’s just me…. but I feel like this fall is FLYING by! It seems like just the other day that I was sharing about three more KJ Students who are doing amazing things in their businesses! Well, this weeks marks the beginning of November and I have three amazing students to introduce you too!!!




Unedited, unfiltered, real-life behind-the-scenes education delivered monthly! Come be our Virtual Third Shooter for FREE!

A wintery boston wedding

w/ inside, dark ceremony

"Best money I have EVER spent on education! ... and I've spent a lot!”


"I love all the lessons I'm learning from KJ All Access! Thanks Katelyn!”

- Shannon Drummond, ALL-ACCESS MEMBER

"I find very few educational resources worth it ... this one is!”

- Kate gansneder, ALL-ACCESS MEMBER

"Recently signed up for KJ All Access and it's EVERYTHING!”

- Kassidy Mowery, ALL-ACCESS MEMBER

"Being able to see behind-the-scenes of Katelyn interacting with her clients has been SO impactful!”

- Angie mcpherson, ALL-ACCESS MEMBER

"Recently signed up for KJ All Access and it's EVERYTHING!”

- Kassidy Mowery, ALL-ACCESS MEMBER

"SO worth it! It's amazing the amount of knowledge you get out of them!”

- Brittany Lowe, ALl ACCESS MEMBER

"I learned just as much in one All Access as I did in a whole course! SO GOOD!"

- Joanna Krueger, ALL-ACCESS MEMBER
10 Steps to Starting Your Photography Business
Helping a friend survive a season of Infant Loss
How to photograph a first look in Harsh Light
A Lake Como Destination Wedding - Greg and Kate
A Letter to the Go-Getters fearful of Motherhood

The KJ blog

The KJ Blog is where you get to know me, where you meet our KJ Couples and see their beautiful wedding days, where I have been building an archive of education for over a decade and where I let you see a peek into our life, our home, and hear about our purpose! 
don't miss the
Arrow KJ
Arrow KJ
Arrow KJ
Arrow KJ
Arrow KJ
Arrow KJ


Join 10,000+ others and learn, grow and get connected via our Youtube Channel! This is where I'm constantly sharing new content, talking all things gear, business, tips, tricks and letting you into the behind-the-scenes of our everyday life! 

"I have invested in all of KJ’s education!

The way she teaches makes so much sense and I’m so grateful for her! My business will be forever changed!"

- Renee Nicolo

"KJ education has been life-changing

 It has elevated my work so I could quit my day job and work from home with our baby boy!"

- joanna k.


and none compare to what I get from KJ!"